Returns & Exchanges

Rains offers a 30-day return policy on all orders, allowing you to return any unworn and unwashed waterproof apparel or accessories for a full refund. Please ensure all original tags are attached and the items are in their original packaging.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original shipping box or a similar protective mailing bag, ensuring the package is securely sealed.

3

Attach the Label

Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to the designated courier drop-off point and keep your receipt until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing